POLICIES
Terms and Conditions
This website, https://turningpointgems.in/ ("Website"), is owned and operated by Turning Point Gems (hereinafter referred to as “Company”, “we”, “us”, or “our”).
By accessing, browsing, or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Website.
1. Acceptance of Terms
By using our Website and services, you agree to comply with these Terms, along with all policies referenced herein. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of such changes.
2. Privacy
Your use of the Website is also governed by our Privacy Policy. Please review it to understand how your information is collected and used.
3. Eligibility
You must be at least 18 years of age or legally capable of entering into a binding contract under applicable laws. By using this Website, you confirm that you meet these requirements.
4. Website Content & Accuracy
All content, products, and services on the Website are provided on an “as is” basis without warranties of any kind. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free.
Product images, colors, and descriptions are for reference only and may vary slightly due to natural characteristics or display differences.
5. Orders & Acceptance
All orders placed on the Website are subject to acceptance. We reserve the right to accept or reject any order at our discretion.
Once an order is placed, it cannot be modified or cancelled unless stated otherwise.
6. Delivery & Shipping
We offer delivery across India and internationally. Delivery timelines are estimates and may vary based on location, courier services, customs clearance, and other external factors.
We are not liable for delays caused by circumstances beyond our control.
7. Pricing & Payments
Prices on the Website are subject to change without notice. Payments must be made using approved payment methods available on the Website.
You agree to provide accurate payment information and confirm that you are authorized to use the selected payment method.
8. Products
Some products may be made-to-order or available in limited quantities. Such products may be subject to specific return or exchange conditions.
We do not guarantee that products will meet individual expectations, and variations in natural materials are to be expected.
9. User Responsibilities
You agree not to misuse the Website or engage in any unlawful activity, including but not limited to:
- Providing false or misleading information
- Uploading harmful or offensive content
- Violating intellectual property rights
- Attempting unauthorized access to systems or data
10. Intellectual Property
All content on this Website, including text, images, designs, and trademarks, is the property of Turning Point Gems and may not be used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or services.
Your use of the Website is at your own risk.
12. Third-Party Services
We may use third-party services such as payment gateways, logistics providers, or analytics tools. We are not responsible for their actions, delays, or policies.
13. Termination
We reserve the right to suspend or terminate access to the Website if these Terms are violated.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
15. Changes to Terms
We may update these Terms from time to time. Changes will be effective upon posting on the Website.
16. Contact
For any questions regarding these Terms, please contact us at:
By using this Website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
